Our Ticketing Expert SaaS version supports multi-tenancy, allowing the super admin to manage tenants centrally. Tenants can subscribe to plans set by the super admin, choosing a subdomain during the order process. They can also opt to use the system on their own domain. Tenants can then manage their system independently, adding staff, customers, and setting up departments, email templates, IMAP, SMTP, etc. Each tenant’s system operates separately using its own database. Our plan system offers flexibility with options for day-based or month-based plans and pricing in various currencies.
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